FAQ

Everything you need to know

WAYS TO LISTEN TO CHANNEL AFRICA

1. ABOUT CHANNEL AFRICA:

Find Channel Africa frequency the Frequency Finder along the left edge of this page

Channel Africa is an International Radio service of the South African Broadcasting Corporation (SABC).

The broadcast product is designed to address the station’s vision, which is “To be the Voice of the African Renaissance”

Our mission statement is to produce and broadcast innovative and dynamic programming that informs, educates, entertains, and empowers African citizens.

The programming mix covers amongst others, the areas of Governance, Health, Socio-Economics, Politics, Human Interest and Environment. The station’s broadcast is carried on multi platform, i.e. Shortwave, Satellite, Internet and soon on DTT. These platforms primarily cover the regions of West, East, Central Africa and Southern Africa, amongst others. The station broadcasts in six (6) African languages, which are English, French, Portuguese, Kiswahili, Chinyanja and Silozi.

2.  USING YOUR BROWSER (computer)

The "Listen Live" feature streams Channel Africa live via any browser on your desktop computer, laptop.

3.  USING YOUR Mobile

Use the following Mobile Listen Live for your Mobile phone: www.channelafrica.co.za

4.  VIA FACEBOOK

Channel Africa’s Facebook page has a "Listen Live" app

5.  VIA ITUNES

Work in progress

6.  USING THE IPHONE/IPAD APP

Work in progress

7.  USING THE BLACKBERRY APP

Work in progress

8.  USING THE ANDROID APP (not yet available)

Work in progress

9.  DSTV (not yet available)

Work in progress

 

WHAT SONG IS PLAYING?

1.         The bar at the top below the Live Show section of Website should assist you

2.         USING THE IPHONE/IPAD APP

Work in progress

3.         ASK THE PRESENTER

Please give the Presenter as much information about the song as possible. Take note of the time/date/show the song was played. The song title, artist, lyrics or genre will also help.

For a list of Presenters and Presenter contact details, go to the ‘On Air Personalities’ on the Footer Navigation under Shows.

4.         ASK CHANNEL AFRICA ON FACEBOOK

5.         ASK CHANNEL AFRICA ON TWITTER

6.         USING THE BLACKBERRY APP

Work in progress

7.         CHANNEL AFRICA MOBISITE

Work in progress

8.         A NOTE ABOUT RDS (Song info displayed on your car radio)

A number of radio stations use RDS (that's the info that comes up on your car radio that tells you what station you're on) to display the artist & track title of the song playing. TP (traffic announcements) is also being tested and should also be available as well.

 

This is a test phase only. NAB decided that those stations would be the guinea pigs for this particular project. And some of these stations are experiencing problems with the link between Main Control and the transmitter which Sentec are supposed to be sorting out, but they're not rushing around to fix it anytime soon. Therefore they probably won't have the system until it is officially rolled out to all the stations, including Channel Africa.

Once the test phase is over, NAB will send the report to ICASA and they will then decide if it's worthy or not. Channel Africa will only adopt this system once tried, tested and perfected

 

MEGA MIXES

1.SUBMISSIONS

If you'd like your mix to be considered for airplay, submit directly to the Presenter of the show you want your mix to be played.

Make a 30min Mix.

Write up a track listing.

E-mail link and track listing plus a bio and contact details to the DJ you want to send your mix to

 

A HELPING HAND

1.GETTING INVOLVED

Channel Africa “A Helping Hand” team gets involved by helping good causes and the needy. If you'd like to get involved and or donate towards a good cause or you want your own cause to be promoted on A Helping Hand, check out announcement - A Helping Hand

E-mail phoofololc@sabc.co.za for queries

 

MUSIC

Rhythms of Africa is a Music Program on the SABC International Radio Station, Channel Africa, the Voice of the African Renaissance on frequencies 9625 on the 31 Metre Band to Southern Africa and 15255 kilohertz on the 19 metre band to Far West Africa. Also on internet: www.channelafrica.org.

The Music Program “Rhythms of Africa” is focusing on various music styles throughout the African Continent. It portrays various music idioms like African Choral/Classical; Afro-Pop/Soul; Afro-Jazz; African Traditional/Maskanda; Mbube/S’cathamiya and it features internationally acclaimed choirs like SA Singers, Gauteng Choristers, SABC Choir, African Chorus, University of Nairobi Choir, Papaya etc as well as artists like Salif Keita; Angelique Kidjo; Ismael Lo; Papa Wemba; Ricardo Lemvo; Zein Al Jundi; Elemotho Gaalelekwe; Khaled Hadj Brahim; Magic System; Gloria Bosman; Caiphus Semenya; Miriam Makeba; Yvonne Chaka Chaka; Sipho Hotstix Mabuse; Brenda Fassie; Letta Mbuli; African Jazz Pioneers; Johnny Clegg; Mfazomnyama; Mfiliseni Magubane; Phuzekhemisis; Ladysmith Black Mambazo, Durban Black Drifters; Mtuba Thulisa Brothers and many more. Budding artists are also given a platform, the idea behind the program is to develop, preserve and promote the rich multicultural talent of the African Continent through airplay and interviews of various artists and styles.

The Program educates, informs and entertains through music. In African societies music making is a necessity, not a luxury. Musical activities are an integral part of the society, music is one of the most important artistic creativities on the African Continent both instrumental and unaccompanied vocal performance. Tune in to Rhythms of Africa from Monday to Friday, 10h00 to11h00 and at 22h00 to 23h00 on weekends, Central African Time.

”No Music No Supper” Dr Thulasizwe “Thulas” Nkabinde.               

                                   

BUSINESS DEVELOPMENT

1. WHO TO CONTACT

To stand the chance of having your small business featured on Business Feature on Africa Dialog; email your business description with all contact details to misoz@sabc.co.za  

SUBMIT ORIGINAL MUSIC FOR AIRPLAY

1. Drop your track off at: Channel Africa (Radio Park) Reception, Auckland Park Johannesburg

2. Post your track to: Channel Africa, PO Box 91313, Auckland Park, Johannesburg 2006, South Africa.

3. Submit your track digitally to: nkabindetn@sabc.co.za  - preferably an MP3 not bigger than 5MB. NB: Include all the necessary publishing details (contact/Tittle/Composer/publisher/SAMRO code etc.)

Due to the high volume of music submissions and Channel Africa’s music selection process, we cannot contact all the artists with feedback. If you have not heard from Channel Africa after six weeks, please consider your submission unsuccessful.


TO REPORT STREAMING ERROR CLICK HERE:
 

SUGGEST EXISTING TRACKS FOR CHANNEL AFRICA'S PLAYLIST

E-mail your suggestions to nkabindetn@sabc.co.za

WHICH PRESENTERS/SHOW IS ON AIR?

Here's the full Channel Africa line-up: http://www.channelafrica.co.za

 

COMPETITIONS

General competition rules: The General Competition Rules are found on the Footer under Competitions.

If you've won a competition, please allow 6-8 weeks for the delivery of your prize.

If you have won in competition, please allow 3 months to pass before you enter another competition

You can direct all competition enquiries to phoofololc@sabc.co.za  

 

BOOKING OF PRESENTERS FOR PRIVATE EVENTS

Channel Africa is not responsible for the bookings of PRESENTERS, if you want to invite a PRESENTER to your private gig, get in touch with them personally through their social media pages.

INVITING CHANNEL AFRICA TO BE PART OF AN EVENT

If you want to invite Channel Africa to be part of you event, you must contact the marketing office

NB: Make sure that you contact the Marketing Unit as early as possible, advisable 3 months before your planned event.

 

SUBMIT A GIG

We're auditing all of Channel Africa’s digital platforms (website, mobisite, apps etc).

If you would like a chance to submit a gig to be featured on the Channel Africa FM website, please e-mail as much detailed (Gig title, date, venue, poster) and as early possible to phoofololc@sabc.co.za.   Please allow at least 48 hours for your gig to appear on the website.

 

NEW TRACKS ON CHANNEL AFRICA'S PLAYLIST

All the new tracks added to Channel Africa's playlist are spread across programme. You can find the list of new tracks on www.channelafrica.co.za

 

SPONSORSHIPS

Channel Africa does not sponsor events. We act as a media partner and promote them. There is an opportunity to promote your cause on Africa Dialog – A Helping Hand platform. For any quieries, e-mail misoz@sabc.co.za  

 

INTERNSHIPS/MENTORSHIPS/SHADOWING

Please see all info pertaining to Channel Africa Mentorship Programme

WORK AT CHANNEL AFRICA

For on-air positions, send your CV and DEMO to Channel Africa Programme Manager, Mr. Lungi Daweti: dawetimj@sabc.co.za

 

COMPLAINTS

The SABC and its services are signatories to various Codes of Conduct related to its broadcasts.  If you have a complaint, you can direct it to any of the following bodies:

1.  Details on lodging a complaint about programming content that you believe does not comply with the provisions of the Code of Conduct of the Broadcasting Complaints Commission of South Africa can be found at www.bccsa.co.za

2.  Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Advertising Standards Authority of South Africa can be found at www.asasa.org.za

3.  Details on lodging a complaint about advertising that you believe does not comply with the provisions of the Code of Conduct of the Wireless Application Service Providers Association of South Africa can be found at www.waspa.co.za

 

You can send complaints on other SABC matters to:

The Manager

Broadcast Compliance

Private Bag X1

Auckland Park

2006

e-mail shibambonv@sabc.co.za

Tel 011 714 2244

Fax 011 714 4508

 

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