Economy

Aviation sector still assessing impact of global IT outage

Date: Jul 21, 2024

Aviation is among the sectors that are still assessing the impact of the digital outage that disrupted networks in many countries.

Global banking and logistics operations were affected.

United Airlines, which operates daily flights from the united States to Johannesburg, Cape Town, Accra and Lagos, experienced service disruptions.

The airline was forced to issue a waiver to make it easier for customers to change their travel plans.

Regional airline Airlink was also affected.

Airlink CEO, Rodger Foster, says the airline was however quickly able to manage the situation.

“The global IT outage cause by Crowdstrike and Microsoft caused mayhem throughout the world airline industry with flights disruptions, especially in America and Europe. I am very pleased to say that at Airlink, we did not have any flight disruptions, we were able to mitigate, our IT department was able to save the day for us and keep our operational systems functional as well as our booking system available to our public. We did have some outages earlier in the morning until we were able to put the contingencies in place, but we did not suffer any major flight disruptions whatsoever.”

--SABC--

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